Privacy Policy

Last Updated: 24 Sep, 2025

This Privacy Policy explains how SeguraDoc (“we,” “us,” “our”) collects, uses, and protects your personal information when you use our Service. We are committed to safeguarding your privacy and complying with applicable data protection laws, including the GDPR.

1. Information We Collect

  • Account Information: Email address, password, and other details you provide during registration.
  • Uploaded Files: Files you upload to our Service for analysis. These are stored only temporarily and automatically deleted within 24 hours.
  • Usage Data: Log data, device/browser type, IP address, and interactions with the Service.
  • Payment Information: If you purchase a plan, payment details are processed securely by our payment provider (we do not store credit card details).

2. How We Use Your Information

  • To provide and operate the Service.
  • To secure and improve the Service’s performance.
  • To process your uploaded Files (solely for delivering the Service).
  • To handle payments, subscriptions, and customer support requests.
  • To comply with legal obligations.

3. File Handling & Deletion

  • Uploaded Files are stored securely and deleted from our servers within 24 hours of upload.
  • Processed outputs (e.g., sanitized versions, reports, previews) are also deleted within the same timeframe.
  • We do not use Files for training, analytics, or any other purpose beyond providing the Service.

4. Legal Basis for Processing

We process your data under the following legal bases (as defined by the GDPR):

  • Contract: To deliver the Service you requested.
  • Legitimate Interests: To maintain and improve the Service.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Consent: Where you have explicitly provided consent (e.g., marketing emails).

5. Data Sharing

  • We do not sell or rent your personal data.
  • We may share limited data with trusted service providers (e.g., hosting, payment processing, analytics) who process it on our behalf under strict agreements.
  • We may disclose data if required by law or to protect our rights, property, or users.

6. Data Retention

  • Uploaded Files: Deleted within 24 hours.
  • Account Information: Retained as long as your account is active.
  • Payment Records: Retained as required by law (e.g., tax compliance).

7. Security

We use reasonable technical and organizational measures to protect your data. However, no system is fully secure, and we cannot guarantee absolute protection.

8. Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time (where applicable).
  • Lodge a complaint with your local data protection authority.

9. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards (such as Standard Contractual Clauses).

10. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide notice by posting the updated Policy or contacting you directly. Continued use of the Service means you accept the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at: 📧 [email protected]